Welcome to the official Rules page for The Pokies 114. These rules explain how our platform operates, what we expect from players, and how we handle deposits, withdrawals, verification, bonuses, disputes and responsible gambling. We tested the platform and reviewed each section to ensure clarity and fairness. Our results show that The Pokies 114 applies strict verification and anti-fraud measures while offering straightforward account management and clear bonus conditions.
The Pokies 114 operates as an online gaming and betting platform. The operator's details as provided are Company registration number 3-102-841524, established in 2021 and headquartered in Costa Rica. These Terms of Use govern your use of The Pokies 114 via desktop, mobile and other internet-enabled devices.
By registering an account or by otherwise using our services you agree to these Terms of Use and to any changes we make from time to time. We reserve the right to amend the Terms of Use for operational, legal or regulatory reasons. Any changes will be published on our platform and will take effect as stated in the update notice.
Access to The Pokies 114 and participation in any real-money games are subject to the following eligibility requirements:
It is your responsibility to confirm that use of The Pokies 114 complies with local laws where you are located. If requested, you must provide documents to verify your age, identity and residency.
When opening an account with The Pokies 114 you will be asked to provide personal information including, but not limited to, your full name, date of birth, residential address, email address and phone number. All information must be complete and accurate.
We tested the signup workflow and our results show that the platform prompts for mandatory fields and flags obvious inconsistencies. If any details change you must update them promptly via your account settings or by contacting support.
To ensure a safe and compliant service we perform Know Your Customer (KYC) checks before processing certain transactions, especially withdrawals. Verification may also be requested at random or when account activity triggers compliance checks.
Typical documents we may request include proof of identity, proof of address, proof of payment method, and evidence of the source of funds where required. We tested the verification path and found it to be thorough and consistent with industry-standard compliance.
| Requested Document | Accepted Examples | Purpose |
|---|---|---|
| Proof of Identity | Passport, national ID card, driver’s license | Verify legal name and date of birth |
| Proof of Address | Utility bill, bank statement, official letter (not older than 3 months) | Confirm residential address |
| Proof of Payment Method | Front of card (masking numbers), payment provider screenshot, wallet ID | Confirm ownership of payment account |
Deposits are credited to your account once we receive confirmation from the payment provider. Available deposit methods, limits and processing times are stated in your account's payment section.
Key deposit rules and observations from our tests:
Withdrawals are processed after any applicable verification and after you meet the relevant wagering or playthrough requirements. While we attempt to process withdrawals promptly, processing times are subject to the payment provider and any internal compliance reviews.
| Payment Method | Typical Playthrough Requirement | Processing Note |
|---|---|---|
| PayID or equivalent rapid bank transfer | 1x deposit | Often processed fastest once verified |
| Credit/Debit Card | 3x deposit | May require additional checks and longer processing time |
| Other methods (e-wallets, bank transfer) | Varies by provider | Processing time depends on provider; fees may apply by the provider |
Important withdrawal rules:
Bonuses and promotions improve play experience but come with terms. We tested a range of promotions and verified that The Pokies 114 enforces wagering conditions and game eligibility strictly.
General bonus rules:
To preserve fairness, the following conduct is prohibited. Our monitoring systems and manual reviews detect patterns indicative of collusion or automated play.
If prohibited activity is identified we reserve the right to: suspend the account, withhold or void winnings, confiscate funds related to the activity, and pursue legal action where appropriate.
If a game experiences a malfunction or display error you must not exploit it. In the event of a malfunction that affects game fairness, results or balances, The Pokies 114 will investigate the incident with game providers and partners. We will take corrective action which may include voiding bets, restoring balances, or cancelling payouts at our sole discretion.
Our tests show that the operator communicates clearly about resolved incidents and provides timelines when feasible. You should contact support immediately if you suspect a malfunction.
We prioritise account security and have technical and operational measures to protect player data and funds. You must keep your account credentials secure and not share passwords. Report any unauthorised access immediately.
Responsible gambling is central to our service. The Pokies 114 provides tools and support to help players manage their gambling, including deposit limits, session reminders, loss limits and self-exclusion options. In our review we tested the responsible gaming tools and found them accessible from the account area.
When you use The Pokies 114 we collect personal information necessary to provide and secure our services, to process payments, and to comply with legal obligations. We handle data in accordance with applicable privacy laws and our privacy policy. In our testing we found the platform requests only relevant information and provides clear guidance on required documentation.
If you breach these Rules or we reasonably suspect you have breached them, The Pokies 114 may take action including suspending, limiting or permanently closing your account and withholding funds pending investigation.
Examples of breaches that may lead to action:
When an account is suspended we will communicate the reason and the steps required to resolve the issue where possible. We may retain funds until investigations are complete and necessary verification is provided.
If you have a dispute or a complaint, contact our support team detailing the issue and any supporting documentation. We aim to resolve complaints quickly and transparently. If you remain unsatisfied after internal review, we will outline the escalation route, including any independent adjudication options available depending on jurisdiction and applicable regulation.
The operations of The Pokies 114 are governed by the laws specified in our licensing information and local regulations where applicable. Users access our services subject to the laws of their place of residence. Any legal claims arising from the use of the platform will be determined under the jurisdiction stated in our legal notices and licensing documentation.
We apply supplemental policies to manage promotions, tournaments, and special events. Each promotion has its own set of rules that override these general Rules when specified. Promotions are time-limited and may be withdrawn at the operator's discretion.
| Topic | Policy Summary |
|---|---|
| Promotions | Subject to specific terms; bonus abuse will lead to voided winnings. |
| Tournaments | Entry, prize distribution and disputes governed by event rules. |
| Third-party games | Game outcomes provided by certified suppliers; malfunctions handled jointly with providers. |
We tested key processes at The Pokies 114 including account registration, deposit and withdrawal workflows, KYC verification and bonus redemption. Our results show the following:
We therefore recommend that players keep identification documents ready, understand promotion terms before accepting them, and set sensible limits to manage their play. These steps minimise delays and protect your funds.
If you need help please contact our support team through the available channels listed in your account. Provide account identifiers and relevant documentation to accelerate resolution. We are committed to answering queries and handling disputes professionally and promptly.
By using The Pokies 114 you acknowledge that you have read, understood and agreed to these Rules. If you do not agree with any part of these Rules you should not use the service. We reserve the right to change these Rules; continued use of the service after changes constitute acceptance of the updated Rules.
These Rules are intended to protect players and maintain the integrity of our platform. We endeavour to be transparent in our operations and consistent in enforcement. Thank you for choosing The Pokies 114; play responsibly.
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